Privacy Policy

Introduction

Please read this privacy policy (the “Policy”) carefully to understand how YouMakeIt (“YouMakeIt”, “YMI”, “we”) uses your personal information (where “you”, “your” refer to the person that uses the YMI platform). By accessing or using http://youmakeit.co, or any other related sites, applications, services and goods,or any other website operated by YouMakeIt that links to this policy (each, the “Site”), you acknowledge that you have read and understood this Policy. This Policy may change from time to time; any changes we make to this Policy will be posted on this Site, we will also take any other steps, to the extent required by applicable law, including notifying you about material changes. Changes to this Policy are effective as of the stated "Last Updated" date. We recommend that you check the Policy periodically for any updates or changes.

This Privacy Statement is designed to help you obtain information about our privacy practices and to help you understand your privacy choices when you use our Sites and Services. Please note that our Service offerings may vary by region. This Privacy Statement may be supplemented with additional notices depending on the Sites and Services concerned. Supplementary information can be found in the Statement on Cookies.

The YMI Privacy Policy is meant to explain how YMI may collect, retain, process, share and transfer your Personal Data when you visit and use our platform and services. The noticecontains provisions on the information we collect, the way we use it, the legal basis for processing it, when we share it, how we secure it, how long we store it for, your rights in relation to your data and how to contact us. The policy applies to our website, any purchase made,or service used on it.We strongly encourage you to read the policy carefully and contact us at [email protected] with any questions or concerns about our privacy practices that are not addressed in this Privacy Statement.

What information do we collect?

Yougive us information by using theYMI platform when you:

register and create your account;
provide information in youraccount (and you might have more than one if you have used more than one email address when using our website);
configure your settings on, provide data access permissions for, or interact with YMI services;
offer your products or services on or through YMI services;
communicate with us by phone, email, or otherwise;
upload images, videos or other files to your account or through messages;
use the messagingservice or other community features;
employ or enablenotifications;
sign up to a newsletter or other marketing campaigns.

As a result of those actions, you might supply us with such information as:

Personal Information. We collect the content, communications and other information you provide when you use our platform, including when you sign up for an account, create or share content and message or communicate with others. This can include information in or about the content that you provide, such asyour name, age, address,phone numbers, location, personal description, photographs and videos in your profile, information and documents regarding identity, your IP address,device log files and configurations, including Wi-Fi credentials.
Network. We collect information about the people and accounts that you are connected to and how you interact with them across our messaging service, such as people you communicate with the most, images and sketches you exchange or how you exchange information.
Your usage. We collect information about how you use our website, such as the types of content that you view or engage with, the features you use, the actions you take, the people or accounts you interact with and the time, frequency and duration of your activities. For example, we log when you're using and have last used our platform, what images or videos you uploaded and when you first and last interacted with a message. We also collect information about how you use features such as launching a project, finding and interacting with makers/designers, raising a job request.
Your transactions. If you use our platform forfinancial transactions (such as when you make a purchase after raising a job request), we collect information about the purchase or transaction. This includes payment information, such as your credit or debit card information, authentication information, credit history information, and billing, delivery and contact details.

Automatic Information

We may collect certain information automatically when you use our website, such as your Internet protocol (IP) address, login, email address, and password, device and advertising identifiers, the location of your device or computer, device metrics such as when a device is in use, application usage, connectivity data, YMI Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images), browser type, operating system, the date and time of your visit, version and time zone settings, information about the links you click, the pages you view, the general manner in which you navigate the website, and other standard server log information. We may also collectthe full Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time; products and content you viewed or searched for; page response times, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs).

Information from Other Sources

The YMI website may include functionality that allows certain kinds of interactions between the site and your account on a third-party website or application.For example, we may provide links on the platform to facilitate digital communication, marketing and emails or postings to social media (like a “Share” or “Forward” button). Third parties may also be allowed through links on the platform to process credit or debit card and/or electronic payments (like “PayPal”). These third parties may retain any information used or provided in any such communications or activities. We may not control or have access to your communications through these third partiesas the third parties’ practices are not subject to our Privacy Policy. As you use their service and not ours, we strongly encourage you to readany applicable third-party privacy policies before using such third-party tools on our website.

How do we use your personal information?

We use your personal information to operate, provide, develop, and improve the services that we offer. We may collect, hold, use, and disclose information for the following purposes, and personal information should not be further processed in a manner that is incompatible with these purposes (we will ask for your consent before using information for a purpose other than those set out in this Policy):

to provide you with our platform’s core features and services;
to establish and set up your account, verify or re-issue a password, log your activity, enable your communications with other members, provide customer support and contact you from time to time;
provide functionality, fix errors, assess performance, usability and effectiveness and betterYMI services.
to enable you to customise or personaliseyour experience on the platform and to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience;
for analytics, market research, and business development, including to operate and improve the platform;
for advertising and marketing, including to send you information about our services and information about third parties that we consider may be of interest to you. This may be via email, SMS, telephone or targeted online advertisements. You have a right to prevent direct marketing of any form at any time - this can be exercised by following the opt-out link attached to each communication or by sending an email to [email protected];
to display interest-based ads for features, products, and services that might be of interest to you;
to contact youas requested by you or as otherwise approved by you or permitted according to this Policy;
for internal record keeping and administrative purposes;
to maintain appropriate business records, to comply with lawful requests by public authorities and to comply with applicable laws and legal obligations and resolve any disputes that may arise.
to ensure marketplace integrity, prevent fraud and maintain a safe and secure marketplace and services. For example, we use personal information to monitor, track and prevent fraudulent activities and other inappropriate activities, monitor content integrity, conduct security investigations and risk assessments, verify or authenticate information provided by you, enforce our Terms of Service and comply with applicable laws.

What legal basis do we have for processing your personal data?

Where relevant under applicable laws, we process your personal information on the basis that:

you have provided your consent for us to use your personal information. You may withdraw Your consent at any time using the facilities we provide, however this will not affect any use of your information that has already taken place;
our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you;
the processing is necessary to comply with a relevant legal obligation or regulatory obligation that we have;
the processing is necessary for both our legitimate interestsas a business (e.g. to improve our services to you)and the legitimate interests of third parties, subject to your interests and fundamental rights and provided it is conducted at all times in a way that is appropriate.

When do we share personal data?

We will treat personal data confidentially and disclose or share it when necessary to provide our services or conduct our business operations.We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.We share your personal information with third parties as detailed below:

With other users. Once you register, your name, country, and additional information regarding your activity is made public and is visible to all users of the website. This information includes photos you upload, your published portfolio, and additional information you may choose to add to your profile. We ensure your personal information is only seen by users that have an account on the YMI Platform which needs admin approval;
For legal reasons. We share personal information with law enforcement agencies and public authorities to respond to regulatory requirements, if we believe we are required to do so by law, or that doing so is reasonably necessary to comply with legal processes, or when we believe it necessary or appropriate to disclose personal information to law enforcement authorities;
For payments and fraud detection. We share personal information with payment processors, fraud detection agencies and similar third parties for the purpose of facilitating and securing the payments done on the platform and preventing fraud, and unauthorised transactions;

Where do we store and process personal data?

Your data, including personal data that we collect from you, may be transferred to, stored at and processed by us and other third parties outside the country in which you reside, including, but not limited to the United Kingdom, where data protection and privacy regulations may not offer the same level of protection. By using our platform, you agree to this transfer, storing or processing. If we transfer your personal information to third parties in other countries, we will perform those transfers in accordance with the requirements of applicable lawand take the reasonable steps to protect the transferred personal information in accordance with this privacy policy.

How do we secure personal data?

Our approach to data security and the technologies involves procedures to protect personal information such as measures:

to protect data against accidental loss;
to prevent unauthorised access, use, destruction or disclosure;
to ensure business continuity and disaster recovery;
to restrict access to personal information;
to conduct privacy impact assessments in accordance with the law;
to manage third party risks, through use of contracts and security reviews.

Because no method of electronic transmission or method of data storage is perfect or impenetrable, we cannot guarantee that your personal information will be safe from intrusion during transmission or while stored in our systems.

How long do we keep your personal data for?

We keep your personal information only for as long as we need to or is required to fulfil the purpose for which it was collected. However, in some circumstances, we will retain your personal information for longer periods of time. We will retain personal information for the following purposes:

as long as it is necessary and relevant for our operations, e.g., so that we have an accurate record of your dealings with us in the event of any complaints or challenge; and
to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce the Terms and Conditions, and take other actions as permitted by law.

Your rights in relation to personal data

To exercise any of your other rights under applicable law, you may contact us at [email protected]. Upon verification of your identity, we will respond to your request within a reasonable period, and in accordance with relevant law. If you no longer wish to use the platform, you may choose to delete your entire account.Our services include settings that provide you with options that allow you to:

access your personal information and choose not to disclose certain information;
unsubscribe from our mailing list if you do not want to receive email or other communications from us;
block cookies. Most browser features will tell you how to prevent your browser from accepting new cookies, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of YMI services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to use any services that require you to Sign in;
you canadd or update certain information, update your account information, and adjust your email or other communications you receive from us;

In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal information. Depending on your data choices, certain services may be limited or unavailable.

How to contact us?

If you have any questions or concerns don’t hesitate to start a new case by contacting us at [email protected] and we will give you the help you need.